Customers' Perception and Satisfaction towards E-Banking Service in Yemen and Its Quality
Mohammed M. H. Qasabah & Abbokar Siddiq · South Asian Journal of Social Studies and Economics · 2021
Providing quality e-banking services helps banks to achieve customer satisfaction, which in turn affects banks' overall financial performance. Therefore, there is need for banks to monitor the quality of the e-banking services they provide. The present study is a quantitative des...
Open access
Research Article
10.9734/sajsse/2021/v12i430330