Prominence of Information Richness in Accepting Online Based Self-Service Technologies
Badra Sandamali Galdolage · Archives of Current Research International · 2021
Most of the service organizations are now moving to provide their services at a remote basis with Self-Service Technologies (SSTs). This is a natural outcome of technological maturity and would be the norm of many service transactions in future. Currently in many of the services,...
Open access
Research Article
10.9734/acri/2021/v21i230231