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Chih-Yang Lee

Publications (1)

The Impact of Digital Transformation on Service Models and Employee Skill Requirements in Taiwan's Real Estate Brokerage Industry

Chih-Yang Lee & Hsiang-Tsai Chiang · Asian Journal of Economics, Business and Accounting · 2024

This paper investigates how digital transformation impacts service delivery models and employee skill requirements in Taiwan's real estate brokerage industry. Through a multiple-case comparison approach, data was collected from 200 participants across real estate firms to examine...

Open access Research Article 10.9734/ajeba/2024/v24i111561