An Appraisal of the Quality of Outpatient Healthcare Services and Patients’ Satisfaction at a Nigerian Mission Health Facility
Collins N. Ugwu, Ogbonnaya Ogbu, Ngozi I. Ugwu, Nneka M. Chika-Igwenyi, Richard C. Ikeagwulonu, Onyedikachi E. Chukwu, Amadi U. Kalu, Olaronke F. Afolabi, Tobechukwu C. Iyidobi & Chigozie J. Uneke · Journal of Advances in Medical and Pharmaceutical Sciences · 2022
The cardinal goal of the hospital is to provide quality healthcare services to the patients, which is measured by patient’s satisfaction. This study aimed to determine patients’ knowledge and satisfaction about the factors that contribute to quality of outpatients’ healthcare ser...
Open access
Research Article
10.9734/jamps/2022/v24i8570