The Influence of Electronic Banking on Customer Satisfaction in the Tanzanian Banking Industry: A Case of NMB Bank Branches in Morogoro Region, Tanzania
Vena Adam Mwakisoba & Davis Meela · Asian Journal of Economics, Business and Accounting · 2024
The increasing number of digital platforms has allowed financial institutions to gain a competitive advantage and increase their market share. This has also led to developing new banking methods that can improve customer satisfaction. The study aimed to analyze the effect of elec...