The integration of digital ordering systems in fast-food establishments has transformed customer service by offering faster, more convenient ordering processes. Despite technological advancements, challenges related to system performance, service responsiveness, and information c...
Open access
Research Article10.9734/sajsse/2026/v23i51311
A digital payment system can be defined as an electronic solution that allows conducting transactions without using cash and, as such, provides convenience, efficiency, and security in business activities. This paper found the strong association between the use of the digital pay...
Open access
Research Article10.9734/sajsse/2026/v23i41309
This study aimed to determine whether office management quality and risk management practices significantly influence the lending corporations’ long-term sustainability. A quantitative descriptive correlational research design was used. A sample of 155 employees from lending corp...
Open access
Research Article10.9734/sajsse/2025/v22i4994
Customer trust refers to the confidence consumers place in a company’s reliability and integrity based on consistent and credible interactions. This study determined the relationship between Online Reviews and Customer Trust in Selected Coffee Shops in Santo Tomas, Davao del Nort...
Open access
Research Article10.9734/sajsse/2026/v23i51310