An Assessment of Barriers to Effective Digital Banking Service Delivery in Nigerian Commercial Banks: Customers Perspective
Akinwunmi, Akinsola O. & Ilesanmi, Daniel Oluwatosin · Asian Journal of Economics, Business and Accounting · 2025
This study aims to examine the barriers that hinder effective digital banking service delivery in Nigerian commercial banks from the customers’ perspective, focusing on their influence on perceived usefulness and ease of use. A quantitative survey design was employed, targeting 4...
Open access
Research Article
10.9734/ajeba/2025/v25i102007