The Influence of E-Service Quality, E-Trust, and E-Satisfaction on E-Loyalty among the Customers of Online Travel Agent Tiket.com
Indah Liza Rofiani, Roslina & Yuniarti Fihartini · Asian Journal of Economics, Business and Accounting · 2025
Aims: This study aims to examine the influence of e-service quality, e-trust, and e-satisfaction on e-loyalty among users of the online travel agent Tiket.com in Indonesia. Study Design: The research employed an explanatory quantitative design, utilizing a survey strategy to expl...
Open access
Research Article
10.9734/ajeba/2025/v25i71896