Lucy Warsindah

Servant Leadership's Contribution to Organizational Culture-Mediated Job-Related Outcomes and Leader-Related Outcomes

Willem Naa, Farida Jasfar, Lucy Warsindah & Robert Kristaung · Journal of Economics, Management and Trade · 2022

Aims: The purpose of this study is to examine the impact of servant Leadership on psychological empowerment, organizational commitment, organizational citizenship behavior, job satisfaction, and leader effectiveness with organizational culture as moderation of third-echelon offic...

Open access Research Article 10.9734/jemt/2022/v28i111053

The Role of Customer Bonding as a Customer Trust Mediator and Service Performance on SMEs Performance

Ida Wahyuni, Farida Jasfar, Robert Kristaung & Lucy Warsindah · Journal of Economics, Management and Trade · 2022

Aims: This study aims to prove customer trust and service performance that affects customer bonding and the implementation of Small and Medium Enterprises (SMEs). Study design:  Hypothesis testing. Place and Duration of Study: 210 SMEs managers in Mimika district, Papua province,...

Open access Research Article 10.9734/jemt/2022/v28i530407