Impact of Health Service Quality on Patient Loyalty at King Khalid University Hospital in Riyadh, Saudi Arabia
Nour El Houda Ben Amor, Dorra Talbi & Amal N. Almubrad · Asian Journal of Economics, Business and Accounting · 2018
Aims: Severe competition exists among the medical service providers at Saudi Arabia. The competition has propelled hospitals to look beyond the idea of providing just a service and has oriented them to consider the customer loyalty, which stems out of service quality, as an impor...
Open access
Research Article
10.9734/AJEBA/2018/39993