Factors Influence on Customers’ Satisfaction in Government Owned Life Insurance Firm: A Case of Rastriya Beema Sansthan, Nepal
Dhruba Lal Pandey, Nischal Risal, Bhupindra Jung Basnet & Rasmi Sigdel · Asian Journal of Economics, Business and Accounting · 2024
Customer service is an integral part of any life insurance company. It is necessary to identify the key success factors in the life insurance industry, in terms of customer satisfaction, so as to survive the intense competition and increase insurance penetration (Nyaguthii, 2013)...
Open access
Research Article
10.9734/ajeba/2024/v24i21232