Sudarshan M. Patel

Study of Passenger Awareness and Satisfaction for IRCTC Catering Service and Dairy Products Offered during Train Journey

Sudarshan M. Patel, Mahendra D. Gurjar, Krunal .C. Kamani, Maulik C. Prajapati & Ashish.K. Makwana · Archives of Current Research International · 2025

This study investigates passenger awareness, buying behaviour and satisfaction related to IRCTC's catering services, with a specific focus on dairy product consumption during train journeys. Despite IRCTC's extensive food service network, there remains a lack of research on how w...