Sushanta Biswas

Gender Difference in Outpatient Waiting Time and Satisfaction: Evidence from an Indian Public Hospital

Sushanta Biswas, Nipam Datta, Piyal Basu Roy & Edwin Penjor Bhutia · Asian Journal of Advanced Research and Reports · 2026

Non-participant observation indicates that heavy patient pressure is common in public hospitals, driven by the demand for better healthcare facilities, improved infrastructure, and lower treatment costs. This study aims to identify gender differences in patients' waiting times an...