Assessing Perceived Service Quality and Satisfaction among Elderly Recipients of Free Health Services in Dodoma, Tanzania: A SERVQUAL Approach
Hija Walad Mwatawala & Tumaini Daniel Kapene · Asian Journal of Medicine and Health · 2024
Aims: This study aimed at assessing the perceived quality of free health services and satisfaction amongst elderly people. Study Design: Cross-sectional research design was employed. Place and Duration of Study: Study was conducted in Dodoma District, Tanzania from September – No...
Open access
Research Article
10.9734/ajmah/2024/v22i71040