Reliability and Efficiency of Computerized Systems for Admission into Colleges of Education Affiliated with the University of Cape Coast

Abstract

The automated selection system used by colleges of education affiliated to the University of Cape Coast is a multiuser computerized system which students can access and apply to universities at any place with internet access, and can be admitted, rejected, or included in a waiting list for further assessment. The study sought to investigate the extent to which the computerized selection system at educational colleges affiliated with the Cape Coast University has impacted the efficiency and credibility of the process, by evaluating the step by step stages in admission processes that are handled electronically. The study contribute to literature since there is no studies on the reliability and efficiency of Ghanaian colleges of education affiliated to the universities. The type of research design for the study was descriptive design with a quantitative research method. The total population comprises of all admission officers, quality assurance staff, and Heads of departments at the colleges of education affiliated with the University of Cape Coast. The researchers' sample size for the study was one hundred and ninety-two (192). The questionnaire survey was carried out to collect data for the study. Quantitative analysis was done with the use of Statistical Package for Social Sciences. The results show that electronic sorting and selection of applications is efficient in checking the application forms, testing duplicate files, verifying college requirements, and verifying seat availability. The study revealed that there was a positive and high relationship between the efficiency of electronic sorting and selection of admission applications and the reliability of the computerized system.