Linkages between Workplace Aggression and Organizational Environment: A Study of Non-academic Staff in the University of Ibadan, Nigeria

Abstract

Aggression is an emotional behaviour that causes feelings of hostility. It can be internally or externally triggered; displaying violence action that is hostile to the subjects. The problem of aggression is that sometimes, it can be in action without externally provoked. and has the capacity of disrupting interpersonal relationships and work productivity. Thus, the study was carried out to develop and validate Workplace Aggression Scale for assessing Linkages Between Workplace Aggression and Organizational Environment: A Study of Non Academic Staff University of Ibadan, Nigeria. Three research objectives, 4 questions with 2 hypotheses were used. The population of the study includes all the staff of Education. Sample size was 30(15males and 15females) respondents. Design was Correlation Survey Descriptive Design and Stratified Purposive Sampling. Workplace Aggression Assessment Scale (WAAS) is a new construct scale that was developed by the researcher for determining aggression at workplace. It is in its first time self scale for assessing the aggression on the workplace. The scale with five points from 1-5 tested both work environment and personality factors using 20- items scale. 1 indicates (Always) and 5 indicate (Never). The 20 items measured Internal Consistence of the factors and obtained Cornbach Alpha PE (.748) and EN (.799) summed as (.774). It was discovered that WAAS contents can be used for other related factors like stress and anxiety at work. The data was analyzed using SPSS. The findings of the research revealed that Personality and Environment (X = 1.8, SD= 0.33); T-value (t-test=17.03, t-crit= 1.73, p= .000<0.05); S.M.E.(3.20); Variance (107.9); Skewness (0.519); SK.S.E (0.689); Kutosis (-0.149) and K.S.E (1.339) were all accepted as perceived determinants factors for workplace aggression on Linkages Between Workplace Aggression and Organizational Environment: A Study of Non Academic Staff in the, University of Ibadan, Nigeria. Based on the findings, the study recommended that counseling services should be highly considered in every institution of human beings if the issues of workplace aggression must be addressed.