Factors Affecting E-commerce Adoption of Small and Medium Enterprises in Sri Lanka: Evidence from Retail Sector
D. Y. Govinnage, K. M. V. Sachitra
Asian Journal of Advanced Research and Reports · pp. 1–10 · Published 26 Sep 2019
10.9734/ajarr/2019/v6i230147Abstract
Purpose: There is a resistance in the adoption of e-commerce in certain parts of the world even though most successful businesses in the world has successfully adopted e-commerce to their businesses gained an increasing success. The study aims to find the crucial factors affecting to the adoption of e-commerce by using the evidence of retail sector in Sri Lanka as a developing nation. Methods: The targeted population for the study was the retail sector registered as Small and Medium Enterprises in Colombo District. Adopting stratified simple random sampling technique, the study selected 200 SMEs in Colombo District who are engaged in retail sector. A structured questionnaire was used to collect data. Five dimensions namely adoption of e-commerce, perceived benefits, computer literacy, government support and technology infrastructure were measured by using a Likert scale measurement items, acknowledging the prior studies. Findings: The results revealed that computer literacy, government support and technology infrastructure had significance influence on e-commerce adoption of SMEs in Sri Lanka even though perceived benefits had less impact on e-commerce adoption. Implication: It has been realized that Sri Lankan government support and intervention is necessary to build speedy technology infrastructure in order to encourage the usage of e-commerce as government support and technology infrastructure share a significant correlation with e-commerce adoption.
Cited by 18
Wilber Cahuana, Hesmeralda Rojas · 2020 The 6th International Conference on Industrial and Business Engineerin · 2020
Salmi Mohd Isa, Saleh Alenezi · Asian Journal of Business and Accounting · 2022
L. A. Hussein, A. S. Baharudin, S. Kiumarsi · Engineering, Technology & Applied Science Research · 2020
Lee Zhi Xuan, Siti Nurul Munawwarah Roslan, Mohd Khairi Ismail · The European Proceedings of Social and Behavioural Sciences · 2023
Y. P. A. S. Buddhika · Journal of Human Resource Management Perspectives · 2025
Isbandriyati Mutmainah, Iis Anisa Yulia, Foni Agus Setiawan · Tourism and Hospitality · 2025
Cut Endang Kurniasih, Nobel Aqualdo, Hilmah Zuryani · Jurnal Socius: Journal of Sociology Research and Education · 2022
Omega Selorm, Akaba Selorm, Ghartey William · Journal of Development and Agricultural Economics · 2022
Related research
- Appraisal of Factors Influencing Small and Medium Enterprises (SMES) in Textile Sub-sector in Yoruba Land, Southwest Nigeria — shares topic coverage
- Business Environment and Small and Medium Enterprises Performance: Pragmatic Evidence from Oyo State, Nigeria — shares topic coverage
- An Assessment of Small and Medium Enterprise Owners’ Occupational Safety and Health Efforts: The Case of Southerton, Harare, Zimbabwe — shares topic coverage
- Impact of COVID-19 on SMEs and the Role of Digitalization — shares topic coverage
- The Use of Information Technology (IT) among Small and Medium Enterprises (SMEs) In Financial Reporting: Evidence from Ghana — shares topic coverage
Article metrics
Real usage data collected on this platform.
0
Page views
0
PDF downloads
0
Outbound clicks
18
Citations
Views by country
Approximate, from request IP at view time — not citizenship or institution. Countries with fewer than 5 views are grouped as "Other".
No views recorded yet.
Traffic sources
Referring site, by host.
No traffic recorded yet.
Views and downloads exclude known bots/crawlers. Citations combines this platform's own DOI-resolved index with each external source's own reported total — see Cited by above for individually listed citing works. Last refreshed 0 seconds ago.