Resilience of Indonesian Nurses Working in Healthcare Facility in Qatar: A Qualitative Research

Abstract

Background: Indonesian nurses working in healthcare facility in Qatar face unique challenges, including high-pressure clinical environments, cultural and linguistic barriers, and emotional strain. Understanding resilience strategies in this context is essential for improving nurse well-being and patient safety. Objective: This study explores the resilience experiences of Indonesian nurses employed in emergency rooms, ambulance services, hospital, and primary health care clinics in Qatar, focusing on coping strategies, cultural adaptation, and organizational supports. Methods: A qualitative descriptive design was used with purposive sampling at a healthcare facility in Qatar. Data were collected through semi-structured interviews with ten Indonesian nurses and analyzed using thematic analysis. The study was guided by resilience frameworks, including Morse’s Resilience Framework for Nursing and Healthcare and Polk’s Middle-Range Theory of Resilience. Thematic analysis was conducted with NVivo software. Results: Four major themes emerged: (1) Workplace Pressure Management through protocol adherence, task delegation, and structured communication; (2) Cultural and Linguistic Adaptation using simple English, Arabic phrases, visual aids, and interpreter support; (3) Resilience Capacities involving mindfulness, peer debriefing, and gratitude practices; and (4) Organizational Supports such as simulation drills, SBAR training, and access to counseling services. These strategies collectively enabled nurses to maintain emotional balance and deliver safe care under stress. Conclusion: Resilience among Indonesian nurses working in healthcare facility in Qatar is a dynamic, multi-layered process shaped by individual coping mechanisms, team solidarity, and organizational resources. Interventions that combine cultural competence training, resilience workshops, and supportive policies can strengthen nurse resilience and improve healthcare outcomes.