The importance and prominent role of service quality in service industries are inevitable. Previous scholars have investigated relationships among service quality, customer satisfaction, and customer loyalty with fundamental theories in this research era, as proposed in marketing...
Open access
Research Article10.9734/ajeba/2020/v19i430309
The study objective is to see how human resource management (HRM) could rely on small data evidence-based analytics to gauge employee commitment in a sub-Saharan African University. A 7-point Likert scale questionnaire on academic employee commitment in Kenya Public Universities...
Open access
Research Article10.9734/ajeba/2020/v19i330308
Aims: The study focuses on an empirical analysis of a macroeconomic indicators system, that reflect the level and pace of a country's socio-economic development, such as CPI, PPI, GDP per capita, exchange rate, taking into account the consequences of the COVID19 pandemic and oi...
Open access
Research Article10.9734/ajeba/2020/v19i330306
Despite the significant positive impact of small and medium-sized enterprises on the economic growth and employment generation, small business enterprises in Kenya are continuously collapsing. The high rate of collapse in threatening their contribution to Kenya’s gross domestic p...
Open access
Research Article10.9734/ajeba/2020/v19i330307
This paper investigates the effect of Integrated Personnel and Payroll Information System (IPPIS) on transparency in Government Payroll Administration in Nigerian civil service. A descriptive cross-sectional survey research design was used in form of questionnaire administered to...
Open access
Research Article10.9734/ajeba/2020/v19i330303
The Covid-19 pandemic has had a negative impact on the economy and other business sectors including the impact felt by BUMN. Research on the influence of internal and external factors of BUMN on BUMN stock prices was carried out using secondary data and observations on 12 BUMNs c...
Open access
Research Article10.9734/ajeba/2020/v19i330305
This paper evaluates the effect of environmental protection cost on return on equity of petroleum marketing companies in Nigeria. A panel data spanning a period of fifteen years from 2004-2018 was used, which was sourced from Nigerian Stock Exchange Factbook and annual account an...
Open access
Research Article10.9734/ajeba/2020/v19i230302
COVID-19 crisis has created a new set of challenges to which supply chain managers must respond. As demand for home delivery services surge, supply chains have to adapt their supply replenishment processes, their order fulfilment processes and hire new employees to be trained in...
Open access
Research Article10.9734/ajeba/2020/v19i230301
The global higher education landscape has dramatically changed over the last couple of months as a result of the spread of coronavirus. The motion of learners and teachers has been reduced drastically due to the outspread the pandemic. In Kenya, the close up of universities by th...
Open access
Research Article10.9734/ajeba/2020/v19i230300
The main objective of the paper is to examine the relationship between bank credit and the major macroeconomic variables of Saudi Arabia during the period from 1993 to 2019. An autoregressive distributed lag (ARDL) method was employed to estimate the short-run and long-run effect...
Open access
Research Article10.9734/ajeba/2020/v19i230298