This study x-rays the adoption and use of electronic customer relationship management (CRM) in managing customers and subscribers of telecom services. The objective is to ascertain the variants of electronic marketing and how they impact the market performance of firms in the tel...
Open access
Research Article10.9734/BJEMT/2016/19924
Aims: Previous scholars have investigated the impact of spiritual leadership (SL) on organizational citizenship behavior (OCB); this article aims to identify the impact of SL on OCB in the Iranian healthcare industry. Study Design: Different healthcare centers in Tehran, Iran. Me...
Open access
Research Article10.9734/BJEMT/2016/21678
Digitalization as a strong component of the globalization process is currently breaking barriers and throwing up opportunities in many professions. Marketing can be pinpointed as a foremost beneficiary. This study is objected towards x-raying the marketing activities to which dig...
Open access
Research Article10.9734/BJEMT/2016/19925
Aim: This study sought to establish the effect of SASRA Regulations on SACCOs’ financial performance in Nairobi County. More specifically, the study sought to investigate the effect on staff competence, quality of board of directors and corporate governance on financial performan...
Open access
Research Article10.9734/BJEMT/2016/20159
Aims: The aim of the article is to consider the generalized procedure for implementation of the foresight-project for determining the perspective directions of STD nanotechnology industry using the suggested information technology. Study Design: Initial data for foresight-researc...
Open access
Research Article10.9734/BJEMT/2016/20562
A major concern of regulators in the banking industry is how to decrease the risk exposure of banks and prevent a possible collapse. It is a widely held view that bank collapse is contagious hence if a few banks cave in it will inevitably lead to the destruction of the financial...
Open access
Research Article10.9734/BJEMT/2015/21510
Franchise relationships between firms and nations (as either franchisors or franchisees) contribute to macro economic development based on the creation of employment; infrastructural development and generation of income to nations among others. These relationships have shown in-b...
Open access
Research Article10.9734/BJEMT/2015/19170
Along with social changes and technological progress, the number of convenience stores and hypermarkets has risen sharply over recent years in Taiwan, and the traditional small ‘mom-and-pop’ stores thus face severe competition. Surprisingly, these stores have not declined in Taiw...
Open access
Research Article10.9734/BJEMT/2015/22005
Revenues generated from taxes constitute a major source of income for governments. However, the epic display of tax evasion by individuals and firms in most countries has induced researches on the factors accounting for tax evasion in developing countries. Therefore, this study i...
Open access
Research Article10.9734/BJEMT/2015/19267
Decentralized democracies have been referred to as most efficient in delivery of social services in line with the aspirations of the citizens by exercising transparency and ensuring accountability from political actors. Ghana’s 1992 Constitution promulgated in 1993 outlined in...
Open access
Research Article10.9734/BJEMT/2015/19793