The Square of PErceived ACtion Model (SPEAC Model) Applied in Digital Ethnography for Work Activity Analysis: Performance and Workers’ Perception
Philippe Fauquet-Alekhine, Saadi Lahlou
Current Journal of Applied Science and Technology · pp. 1–13 · Published 15 Jul 2017
10.9734/CJAST/2017/34985Abstract
The SPEAC protocol using first-person perspective ethnography and subsequent replay interviews was applied to analyze work activities at a French nuclear power plant during real operating situations of Operations shift teams (15 situations and 30 participants, about 1950 min. video recordings and 2400 min. audio recordings). Results were compared with those obtained with the standard method applied in the French nuclear fleet (Systemic Approach to Training: SAT). Both SPEAC and SAT methods provided knowledge and know-how necessary to perform work activities. Following each analysis, participants were presented with a questionnaire for assessment of the method. Items addressed efficiency, constraints, extended application to colleagues or other activities. SPEAC method showed a significantly higher level of identification of knowledge and know-how per activity (from 1.9 to 9 times more) than SAT and at a lower cost. The SPEAC method evaluation by participants was positive, with a good consistency of answers. Trainees considered that i) analyzing the subjective film was perceived as a real added value compared to a classic method (without subjective film, ii) the new method induced faster progress iii) the overall perception was positive) iv) the method was worth being deployed to other activities. Bias, limits and perspectives are discussed.
Cited by 7
Philippe Fauquet-Alekhine, Martin W. Bauer, Saadi Lahlou · Cognition, Technology & Work · 2021
Philippe Fauquet-Alekhine · Knowledge Management in High Risk Industries · 2020
Marina Everri, Maxi Heitmayer, Yamin-Slotkus Paulius · Challenges and Solutions in Ethnographic Research · 2020
Philippe Fauquet-Alekhine · Knowledge Management in High Risk Industries · 2020
Maxi Heitmayer · Computers in Human Behavior Reports · 2022
Philippe Fauquet-Alekhine, Guillaume Bouhours, Justin Texier · Global Journal of Health Science · 2021
Victoria Luine · The Palgrave Handbook of Occupational Stress · 2023
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