Effects of Workplace Bullying and Burnout on Job Satisfaction among Nurses in Sokoto State, Nigeria

Abstract

Background: The nursing profession is recognized as one of the most stressful occupations worldwide, attributed to the demanding nature of the work environment. This stress is often exacerbated by factors such as workplace bullying and job burnout. Within the context of Sokoto State, Nigeria, these concerns are particularly relevant, given the numerous health and socio-economic challenges present. This study explores the effects of workplace bullying and burnout on job satisfaction among nurses in Sokoto State. Methodology: This study employed a descriptive cross-sectional survey design. Self-administered questionnaires were used to collect data from 300 respondents, using a stratified random sampling technique. The choice of this method was to ensure that the sample was representative of the population, with adequate representation from different demographic groups. Participation in the study was voluntary, and all respondents were informed about the purpose of the study, their right to refuse or withdraw at any stage, and the confidentiality of their responses. Informed consent was obtained from all participants. Results: Our sample consisted of 300 nurses, predominantly females (93.67%) aged between 30 and 49 years old (48.00%) with more than ten years of nursing experience (66.33%). The results indicate that a high frequency of bullying behaviours was reported, including intimidation (26.00% always, 53.67% often), malicious rumours (30.67% always, 56.00% often), and unfair treatment (41.66% always, 50.33% often). Reports of burnout were also common with feelings of being drained after work (43.00% always, 51.00% often) and work-life balance skewed towards work (72.33% yes). A significant proportion of nurses were unsatisfied or very unsatisfied with their jobs (38.00%, 22.67% respectively), particularly regarding recognition for their work and pay and benefits. A majority (69.00%) felt that workplace bullying and burnout negatively impacted their job satisfaction. Conclusion: The findings underscore the urgent need for organizational and policy interventions to mitigate workplace bullying and burnout among nurses in Sokoto State, Nigeria, and their significant impact on job satisfaction. Despite these challenges, an overwhelming majority (91.67%) would still recommend nursing as a profession to others, indicating a resilient commitment to the profession.