Decision Making Success; The Thrust of Virtual Meetings in the Nigeria Banking Sector

Abstract

In view of the numerous challenges associated with contemporary meeting practice in an ever growing technologically driven society, the general purpose of the study was to determine how virtual meetings influence successful decision making process in the Nigeria banking sector. This descriptive research adopted a cross-sectional survey approach in investigating a homogenously characterised section of the sector in Port Harcourt, Rivers State, Nigeria. Eighteen (18) banks were chosen based on the convenience in accessibility and a census of all the senior managers including Information Technology based personnel were drawn for study. Thus, a census population derived was 216. A 5-point Likert Scale structured close-ended questionnaire was designed and adopted for data collection from the targeted respondents. This instrument was further validated for face/content validity and subjected to Croubach’s Alpha reliability test. Data collected were tested and analysed using the Spearman’s Rank Order Correlation Coefficient statistic and presented for clarity using the SPSS. Findings revealed the moderating effect of technology for virtual meetings and decision making success in the industry studied. Also, significant relationships exist between the different dimensions of virtual meetings and measures of decision making success in the banking sector and therefore recommendations were made in support of their adoption.